ORDERING
Customer may order the products and services from Melbourne Vixens by completing and submitting the order form on our website. In placing an order, Customer agrees to be bound by these Terms and Conditions.

How to buy:
Place your order on our website;
Print or save your receipt order for your records;
You will receive an automated confirmation email from Melbourne Vixens. Please do not reply, it is an automated response to your order;

Please make a payment according to the amount quoted in the invoice. The goods ordered from Melbourne Vixens must be prepaid and funds are cleared before we despatch the products.

PRICING INFORMATION
All goods and services attract the Australian Federal Government Goods and Services Tax (GST) of 10%. The prices shown for products include GST and the total GST paid is shown in the Tax Invoice. All monetary values shown on this site are Australian Dollars (AUD). Additional charges may be applied by the relevant sporting organisation for international orders.

All prices on Melbourne Vixens are for on-line purchases only and will not be matched at a retail location. It is possible from time to time that some product prices may differ between on-line and other retail outlets for varying reasons.

Prices are subject to change without notice. Errors or omissions are acceptable.
Photographs and graphics are used for representational purposes only and may not be the exact product or configuration as described.

REFUND POLICY:
Refunds must be claimed within 14 days from receiving your goods. All products refunded must be in original condition including packaging and tagging. Any products returned may incur up to a 20 % restocking fee. All cost incurred in returning the product to Melbourne Vixens for repair, replacement or credit are the customer’s responsibility.

Customers are to notify Melbourne Vixens of a Return Request via email to merchandise@melbournevixens.com.au stating why a return is required.
Please check the specifications and compatibility of the products being ordered to ensure they are what you want as we do not sell goods on a trial basis.

We do not refund or credit for incorrect purchase.

No credit is available for any freight paid.

If you receive a product that appears to have been ‘Damaged in transit”, that is damaged in transit from Melbourne Vixens to you, you should refuse to accept delivery of the goods and notify us immediately.

If Melbourne Vixens is warned from delivering the products because of any act of God, industrial dispute, lock-out, fire, flood, war, transport delays or any other cause beyond its control then it shall be entitled at its option to either extend the time for delivery until a reasonable period after such cause has ceased or to cancel the sale and in neither case shall the customer have any claim for loss or damage against Melbourne Vixens.

PAYMENT OPTIONS
Payments are made by credit/debit card only. All payments are made via our “Gateway Provider”, Stripe (https://stripe.com); it is they who will contact the card issuer and request payment in real time and will either charge or reject the charge at the end of the checkout process. Should the payment be rejected the Customer will be advised as to the reason given by your card issuer for the rejection – neither Expeed nor the Gateway Provider make any determination as to your ability to make payment or financial worthiness, save for required fraud-checking and all charge results that are shown are that as determined by the card issuer

When making payment, the Customer will pay for the product in full before it can be fulfilled.

The Gateway Provider is solely responsible for storing and processing of card details, and at no point do Melbourne Vixens, the Club or any staff of either party get to see card details in full. At no point do card details entered on the Website get transmitted through or stored on the web servers of Melbourne Vixens or the Club. Our Gateway Provider will issue Melbourne Vixens with an encrypted “token” to represent the card details they have stored for the Customer’s card, and it is this token that Melbourne Vixens refer to in all communications with the Gateway Provider. 

CHANGES TO TERMS
Each order is bound by the terms and conditions current when the order is placed. Melbourne Vixens may change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you places an order. All purchases under this website and these terms and conditions are subject to the laws of South Australia, Australia

LIMITATION OF LIABILITY AND DELIVERING OF ORDERS
Melbourne Vixens will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this website or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Melbourne Vixens has been advised of the possibility of such damages.

All goods and services attract the Australian Federal Government Goods and Services Tax (GST) of 10%. The prices shown for products include and GST and the total GST paid is shown in the Tax Invoice. All monetary values shown on this site are Australian Dollars (AUD). Additional charges may be applied by the relevant sporting organisation for international orders.
All prices on Melbourne Vixens are for on-line purchases only and will not be matched at a retail location. It is possible from time to time that some product prices may differ between on-line and other retail outlets for varying reasons.

Prices are subject to change without notice. Errors or omissions are acceptable.
Photographs and graphics are used for representational purposes only and may not be the exact product or configuration as described.

PRIVACY

Netball Victoria (NV) is collecting your personal information (PI) to facilitate your application and provide requested products and services to you.  NV may use and disclose your PI as set out in this statement and our Privacy Policy (https://netball.com.au/privacy-policy).  If you do not provide your PI, we will not be able to provide certain products or services to you.  We may disclose your PI to other parties, including our affiliates, service providers, partners and sponsors (that may be located overseas from time to time).  We may use and disclose your PI to administer your requested products and services, to our affiliated organisations to facilitate netball competitions, programs and activities, provide you with news, promotions and offers, to contact you to help us improve our products and services, when engaging professional advisers including accountants, auditors and lawyers, and dealing with NV's insurer, unless you opt out (see our Privacy Policy for details on opting out).  Our Privacy Policy contains information about how you may access and seek correction of your PI, how to complain about a breach of your privacy, and how we will deal with that complaint.